Office Admin

What You’ll Learn

• How to organize, prioritize, and oversee daily office operations efficiently.

• Professional email, phone, and in-person communication techniques for interacting with clients and staff.

• Tools and strategies to manage calendars, meetings, and appointments effectively.

• Organizing files, maintaining records, and using office software for documentation.

• Providing excellent service while handling inquiries and resolving issues.

• Managing office budgets, invoicing, and basic financial record-keeping.

• Techniques for addressing challenges and making quick decisions in a dynamic office environment.

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Chapters

• Office Management: 

• Communication Skills:

• Scheduling and Time Management:

• Document Management:

• Customer Service:

• Basic Accounting: 

• Problem-Solving and Decision-Making

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Students are required to complete 39 hours of in-class training.

Subject/Module Outline For Each Subject In the Program

Total Program Instruction Hours: 39 hours

Instruction Hours Entered:39 hours